Outlook crashes when changing message format.
Outlook Crashes when you try to change the message format to text/Rch Text/HTML.
When you try to change the message format and click the drop down box you will find outlook sometimes crashes. This is due to an incorrect version of windows common control being referenced. In windows XP and upwards this issue occurs when the 'WindowsShell.Manifest' is missing from the Windows folder. Its an XML file that actually redirects to a common control DLL which is based on .net, unlike the older ones which are made in unmanaged code.
If its missing dont worry.
Copy the code shown below from the <?xml till the </assembly> and save the file as 'WindowsShell.Manifest'
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0"> <assemblyIdentity processorArchitecture="*" version="5.1.0.0" type="win32" name="Microsoft.Windows.Shell.shell32"/> <description>Windows Shell</description> <dependency> <dependentAssembly> <assemblyIdentity type="win32" name="Microsoft.Windows.Common-Controls" version="6.0.0.0" publicKeyToken="6595b64144ccf1df" language="*" processorArchitecture="*" /> </dependentAssembly> </dependency> </assembly>
Once this is done try to change the message format again. This behaviour can be reproduced by renaming the 'WindowsShell.Manifest' file. Just rename it and you will find that many drop down lists dont work correctly.
Applies to: Office 2007, Office 2003 on Windows XP/Windows 2003
When you try to change the message format and click the drop down box you will find outlook sometimes crashes. This is due to an incorrect version of windows common control being referenced. In windows XP and upwards this issue occurs when the 'WindowsShell.Manifest' is missing from the Windows folder. Its an XML file that actually redirects to a common control DLL which is based on .net, unlike the older ones which are made in unmanaged code.
If its missing dont worry.
Copy the code shown below from the <?xml till the </assembly> and save the file as 'WindowsShell.Manifest'
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0"> <assemblyIdentity processorArchitecture="*" version="5.1.0.0" type="win32" name="Microsoft.Windows.Shell.shell32"/> <description>Windows Shell</description> <dependency> <dependentAssembly> <assemblyIdentity type="win32" name="Microsoft.Windows.Common-Controls" version="6.0.0.0" publicKeyToken="6595b64144ccf1df" language="*" processorArchitecture="*" /> </dependentAssembly> </dependency> </assembly>
Once this is done try to change the message format again. This behaviour can be reproduced by renaming the 'WindowsShell.Manifest' file. Just rename it and you will find that many drop down lists dont work correctly.
Applies to: Office 2007, Office 2003 on Windows XP/Windows 2003
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Hi,
Thanks that was a good one. Thanks for the solution it has worked for me
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